Pandemic Priorities for Every IT Department

Pandemic Priorities for Every IT Department

Ravi Mayuram, SVP Products and Engineering at Couchbase, takes a look at IT departments priorities in the challenge of ever-developing technology

The way we live has changed. We are in a world where the word 'connected' has been redefined. Every action we take in the physical world begins in the digital world first, particularly as lockdown habits become entrenched.

For IT leaders, the implications of this are huge. So how will they respond? Will tackling the technical debt they’ve accrued over the pandemic be top of the list? Will it be moving away from legacy IT? Or perhaps investing in tech to help tame complexity, such as Kubernetes? With these questions in mind, here’s a list for every IT team as they look to modernise their technology to stay relevant in this ever more digitally augmented world.

Get cloud costs under control

It’s no secret that companies waste a fortune on unused cloud spend – up to 30 percent of their cloud budgets, according to one estimate. With many budgets in tatters after 2020, it’s time to look into cost management. This typically comes in the form of granular usage telemetry, automated usage monitoring, elastic scaling based on thresholds, among others. However, these solutions often call for the user to run their own VPC, as many ‘aaS’ vendors aren’t set up to work with cost controlling measures. As such, keeping cloud costs down starts with the use of solutions that will work within the user’s VPC, giving them more control over size and cost.

Get serious about security

Security is arguably the most visible challenge IT leaders face – it seems that we see a new leak or cyber-attack on a daily basis. Yet outside of a small handful of cases, no organisation is being intentionally careless, it’s just that security is an incredibly complex issue that requires a high level of attention to detail.

While there’s no shortage of security solutions for all areas of a business, there are a number of methods available without breaking the bank. Start by taking a deeper look at your data at rest (databases, files, LDAP) and in motion (networks, WANs, ports), and ensure that reasonable rules are being followed, without adding too much complexity. In 2021, standard security audits won’t cut it; it’s now much more important to think through the company’s wider security architecture and security culture. Of course, an attack or leak can happen to anyone, but those with a balance of IT infrastructure simplicity and a modern security structure will reduce their chances.

Don’t stick to a single cloud

While standardising on the services offered by AWS, GCP, or Azure may seem like a win-win at first, organisations are beginning to discover that it sacrifices freedom in the long term and may even lead to higher costs as these services are generally offered at a premium over third-party equivalents. This is where multi-cloud comes in: aside from being a cost saver, it should be a given for any global enterprise that needs to run services 24/7. After all, no cloud vendor reaches into every region of the world, and multi-region outages have struck all existing vendors.

Get to grips with Kubernetes complexity

ubernetes has become ubiquitous among enterprise development teams, and for good reason. Yet its complexity is daunting: it strangles development teams with 3,000 line configuration files and week-long debugging sessions. Kubernetes should be supporting multi-cloud, multi-region configurations with much lower complexity. Every organisation should be not only putting their best and brightest into solving this for themselves but also working to solve it as a global community, through means such as bringing in standardisation to container environments where possible.

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